Americlean Duct Doc Cleaning

Consumer Awareness

On almost a daily basis our office receives phone calls from customers asking about mailers that they receive advertising whole house duct cleaning for $149 or $4.99 per register. The most common question we hear is, “Is this for Real?”

The answer is unfortunately most times it is not. What we have heard from people who have hired these types of companies is that the price they are quoted over the phone and the final price are much different. The other issue that we hear is that the quality of work is not up to the consumers standards. Remember the old saying, “You get what you pay for”, this might come back to haunt you if you choose to go with a $4.99 per register contractor.

Consumers need to be aware of companies that advertise a price that seems to be good to be true, because most of the time it is. The best way to protect yourself from offers like this is to do your research. Spend time visiting the company’s website, read online reviews and most importantly go to NADCA.com and search for certified air duct cleaners in your area.

Nadca's " What you Need to Know " Residential Brochure

EPA's " Should you Have the Air Ducts Cleaned in your Home " document

BUSTED!  Scammers Exposed

We've all seen the coupons and advertisements promoting "whole neighborhood air duct cleaning for $49.95," and heard the horror stories from consumers who got taken by these companies. Now the national media is taking notice.

NADCA worked with Dateline NBC over the past six months to expose a scam operation and the company's unethical business practices. Tune in to NBC this Sunday, January 9 at 7 p.m. (Eastern Standard Time) for a special two-hour Dateline as reporter Chris Hansen exposes these frauds and helps educate the general public about the HVAC cleaning industry. (Please note that the segment on air duct cleaning will be at the end of the second hour.)

NADCA president Buck Sheppard served as the industry expert and will be featured in this report. This Dateline episode will show "hidden camera" scenes uncovering instances of brazen scam artists preying on uninformed consumers.

Visit msnbc.com for breaking news, world news, and news about the economy

Visit msnbc.com for breaking news, world news, and news about the economy

Visit msnbc.com for breaking news, world news, and news about the economy